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I have a problem

Account or Purchasing Problems

  • Resetting your Walmart eBooks account password
  • Recovering deleted items in your Walmart eBooks account
  • Making sure you’re signed in to the correct account
  • What to do if you already have a title in your Walmart eBooks library
  • I forgot my Walmart account password. What should I do?
  • I can’t sign in to my Walmart eBooks account. What do I do?
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eReader Problems

  • Why can’t I read Kindle books from Amazon on my Kobo eReader?
  • I can’t find my book on my Kobo eReader
  • My eReader is frozen and not responding
  • Resetting your Kobo eReader
  • Signing out on your Kobo eReader

eBook & Audiobook problems

  • I can’t find my eBook in my Walmart eBooks App
  • Troubleshooting missing eBooks or audiobooks
  • I can’t see the eBook or audiobook I just purchased on my Walmart eBooks App
  • Troubleshooting your missing content in the Walmart eBooks App for Android
  • Repair your Kobo account on your eReader
  • Troubleshooting the Walmart eBooks App for Android
See all 12 articles
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